24/7 Roadside Assistance
in West Malaysia

Reliable car coverage to fit your lifestyle

Private Car Insurance

Coverage | Resources | FAQs

Why Private Car Insurance?​

Unlimited windscreen cover (S$100 excess for each replacement)

Extra 5% discount for being demerit-free​

24-hour roadside assistance if you require towing service due to breakdown or accident within West Malaysia

Free coverage for child seat
(up to $300)

Not driving much these days? No problem. With Tiq by Etiqa private car insurance, you get cash rebates for driving less!
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We’ve got your back with 3 levels of cover​

BENEFITS Features Insured
Comprehensive Third-Party Fire & Theft Third-Party Only
Accidental loss or damage due to fire
Loss or damage due to theft
Accidental loss or damage by other insured causes (not fire or theft)
Accessories and spare parts due to fire and/or theft only
Towing fee to repairers or places of safety due to an accident up to S$200 up to S$200
Death or bodily injury to third party
Loss or damage to property that belongs to other party
Legal costs and expenses if you are legally responsible up to S$2,000 up to S$2,000 up to S$2,000
Personal accident cover for policyholder due to a car accident up to S$50,000
Medical expenses if policyholder/named driver or passenger in the vehicle is injured due to a car accident up to S$1,000
Unlimited windscreen cover Excess of S$100
Daily transport allowance for authorised workshops and repairs exceeding 3 days S$50 per day
(up to 5 days)
Excess for driver(s) Adjustable excess up to $2500 to save more on premium
Additional excess for Unnamed Driver S$500
Additional excess for Elderly, Young and Inexperienced Driver S$2,000

Child Seat Cover

Get reimbursed up to $300 for your child's car seat if it is damaged in an accident.

Etiqa Package

Enjoy great protection and convenience with Etiqa’s recommended essential benefits for daily drivers. Includes:
• Protection and Removal After Damage or Loss (Enhanced)
• Courtesy Car benefit
• Medical & Dental Expenses
• Enhanced Personal Accident Benefits
• Loss of Personal Effects
• 24-hour Roadside Assistance
• Hotline Number for Singapore: +65 6311 4128
• Hotline Number for Malaysia: +603 22968600

Gap Cover

Receive up to S$80,000 for the difference between your outstanding car loan and the market value in the event of total loss of your car

No-Claim Discount (NCD) Protector

Protect your NCD when you renew with us in the event of a claim

Adjustable Excess

Select the excess amount based on your needs and budget

Sun/Moon Roof Cover

Be sheltered and covered up to $2,000 for your car sun/moon roof

Solar Film Cover

Receive damage coverage of up to $1,000 for your solar film

Workshop of Your Choice

Enjoy the freedom to choose your preferred workshop for repairs

Insured but still looking?

Let us know when your policy ends and we’ll send you a reminder to switch to Tiq by Etiqa Insurance.
Set. Relax. No Regrets!

Don’t worry, we’ll wait for you!

When does your existing Private Car Insurance expire? (A guess is okay)
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Reminders will be sent at least 1 month prior to the renewal of your existing insurance policy. By submitting your details, you allow us to get in touch with the latest promotions, marketing updates and how to switch to us.
Disclaimer: We will not be held responsible if our reminder doesn’t reach you and you choose to cancel your policy with your existing insurer.

Frequently Asked Questions

Our fast claims approval is applicable to only own-damage motor claims under the amount of S$5,000 at Etiqa’s authorised workshops. Upon receiving the necessary claims and estimated damage documents, repair claims of up to S$5,000 can be approved in just 30 minutes. Exclusions apply for claims which are subjected to further investigation or a breach of policy conditions.

You will be covered for towing in West Malaysia, up to a maximum limit of S$500 per policy year within the Geographical Limit, provided you have opted for Etiqa Package add-on with a comprehensive plan.

You may still engage this towing service even without Etiqa Package add-on. Towing service will be subject to cost borne by you.

For assistance, simply contact the following hotline:

  • Hotline Number for Singapore: +65 6311 4128
  • Hotline Number for Malaysia: +603 22968600

If you have TiqConnect (online self-service) account, please log into TiqConnect to submit in your claims. Otherwise, you may register for an account (applicable only to policy owners). Access can be created immediately. You may contact Etiqa Customer Care via WhatsApp messaging or phone call at +65 6887 8777 or email us at customer.service@etiqa.com.sg for assistance.

Information You Might Find Useful

Policy Wording: Private Car Insurance
List of Authorised Workshops: Centres/Repairers
Drive Less Save More: FAQ
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Important notes:

This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. You should seek advice from a financial adviser before deciding to purchase the policy. If you choose not to seek advice, you should consider if the policy is suitable for you. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

Information is accurate as at 29 March 2024.



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