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December 5, 2023
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The Ministry of Foreign Affairs has put up a travel advisory against non-essential travel to Israel and Palestinian Territories in view of the ongoing conflict.
If you have purchased a Tiq Travel policy...
Before 07 October for travel to Israel and Palestinian Territories and do not wish to travel at this point in time
• You may cancel the trip and file for trip cancellation / trip postponement
Before 07 October for travel to Israel and Palestinian Territories and are already in Israel and Palestinian Territories at this point in time
• You will still be covered for benefits like Travel Delay, Baggage Delay, Flight Diversion, Trip Curtailment
After 07 October for travel to Israel and Palestinian Territories
• There will be no coverage as the ongoing conflict is a known event
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Tiq by Etiqa
Your Best Travel Partner
- Most Popular Travel Insurance Company
- Best Annual Travel Insurance
- Best Online Buying Experience
Why Tiq Travel Insurance?
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Comprehensive COVID-19 add-on, protecting you before, during and after your trip |
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Covers all forms of transportation |
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Coverage for pre-existing medical conditions [Learn More] |
More Value-Added Services Specially For You
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Full refund if you need to cancel your travel policy |
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Get paid upon a 3-hour flight delay, even without submitting a claim |
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24-hour worldwide emergency travel support |
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Flight check-in reminder |
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Baggage belt collection details |
What are the COVID-19 add-on coverages? NEW
We know that you are eager to travel, and we want to ensure that you are well covered against COVID-19.
With our COVID-19 add-on, power up your travel insurance coverage as we cover you comprehensively before you start your overseas trip, during and after you come back to Singapore.
Before your trip
Covers up to $5,000 on non-refundable costs for cancelling or postponing your trip 14 days before your departure date.
During your trip
Covers up to $500,000 for emergency medical evacuation & repatriation, medical expenses, quarantine allowance and additional cost incurred for disruptions to your trip.
After your trip
Get a lump sum payout if you are hospitalized in Singapore.Benefits are provided in the event if you are diagnosed with COVID-19
Travel delay?
No sweat with automated flight delay benefit!
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Input your flight details when purchasing |
Input your flight details when purchasing
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Get paid upon a 3-hour flight delay, even without a submitting claim |
Get paid upon a 3-hour flight delay, even without a submitting claim
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Receive payout in your eWallet Encash via PayNow |
Receive payout in your eWallet and encash via PayNow
Watch this to learn more!
What are Pre-Existing Medical Conditions?
If you have a medical illness or injury before your trip, it may be considered as a pre-existing medical condition. Please note that most travel insurers do not cover claims resulting from pre-existing medical conditions while you're overseas. Thankfully, we do.
Our Pre-Ex plans provide comprehensive coverage that includes the high costs of overseas medical and hospitalisation expenses as well as emergency medical evacuation if you are unwell during your trip due to your pre-existing medical conditions.
Example of pre-existing medical conditions
All types of pre-existing medical conditions from eczema to asthma or heart conditions are covered as long as your illness is stable and under control. For more information on the coverage, please refer to policy document. |
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| Diabetes | Stroke | Asthma |
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| Sleep Apnea | Cancer | Epilepsy |
Non Pre-Ex Plans
| PLAN HIGHLIGHT | ENTRY | SAVVY | LUXURY |
|---|---|---|---|
| Medical Expenses Incurred Overseas | $200,000 | $500,000 | $1,000,000 |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Before Trip | |||
| Travel Postponement | $500 | $1,000 | $1,500 |
| Trip Cancellation and Loss of Deposit | $3,000 | $4,000 | $5,000 |
| During Trip | |||
| Medical Expenses Incurred Overseas | $100,000 | $200,000 | $300,000 |
| Overseas COVID-19 Diagnosis Quarantine Allowance ($100 every 24 hrs) | $500 | $1,000 | $1,500 |
| Emergency Medical Evacuation & Repatriation of Mortal Remains to Singapore | $200,000 | $300,000 | $500,000 |
| Travel Curtailment & Disruption | $3,000 | $4,000 | $5,000 |
| After Trip | |||
| Hospitalization Benefit in Singapore | $100 | $200 | $300 |
| Personal Accident (Accidental Death and Permanent Disablement) | |||
| Adult aged below 70 years old | $150,000 | $300,000 | $500,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $100,000 | $200,000 |
| Personal Accident (Inflight Accidental Death) | Included under Personal Accident benefit | ||
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $200,000 | $500,000 | $1,000,000 |
| Adult aged 70 years old and above | $30,000 | $50,000 | $75,000 |
| Child | $75,000 | $150,000 | $250,000 |
| Medical Expenses Incurred in Singapore | |||
| Adult aged below 70 years old | Not Covered | $7,500 | $10,000 |
| Adult aged 70 years old and above | Not Covered | $1,000 | $3,000 |
| Child | Not Covered | $2,500 | $5,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Hospital Allowance in Singapore | $500 ($50 per 24 hrs) | $1,000 ($100 per 24 hrs) | $1,500 ($100 per 24 hrs) |
| Hospital Visitation | Not Covered | $2,500 | $5,000 |
| Compassionate Visit | Not Covered | $5,000 | $7,500 |
| Child(ren) Guardian | Not Covered | $2,500 | $5,000 |
| Emergency Telephone Charges | $100 | $200 | $400 |
| Emergency Medical Evacuation | Combined limit up to $1,000,000 | Combined limit up to $1,500,000 | Combined limit up to $1,800,000 |
| Repatriation Of Mortal Remains to Singapore |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Bankruptcy of Travel Agent | $1,000 | $1,000 | $3,000 |
| Travel Curtailment (including Hijacking) | $3,000 | $3,000 | $5,000 |
| Personal Effects (including laptop) | $2,000 ($250 per article, $1,000 per laptop) | $2,000 ($250 per article, $1,000 per laptop) | $3,000 ($250 per article, $1,000 per laptop) |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Loss of Travel Documents (including money) | Personal Money; $100 | Personal Money; $300 | Personal Money; $500 |
| Personal Documents; $150 |
Personal Documents; $250 |
Personal Documents; $500 |
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| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Flight Diversion | $300 ($100 per 6hrs overseas) |
$300 ($100 per 6hrs overseas) |
$500 ($100 per 6hrs overseas) |
| Flight Overbooking | $100 | $100 | $100 |
| Travel Misconnection | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Postponement | $500 | $500 | $1,000 |
| Personal Liability | $250,000 | $500,000 | $750,000 |
| Hijacking/Kidnapping and Hostage | $1,000 | $1,000 | $3,000 |
| Automatic Extension of Cover | Up to 7 days | Up to 14 days | Up to 14 days |
| Act of Terrorism Cover | |||
| Adult aged below 70 years old | $100,000 | $200,000 | $300,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Home Content Cover | Not Covered | $5,000 | $10,000 |
| Child Education Cover | $3,000 per child (up to $15,000) |
$3,000 per child (up to $15,000) |
$3,000 per child (up to $15,000) |
| Rental Car Excess Cover | $300 | $500 | $1,000 |
| Pet Hotel Cover | $1,000 ($50 for every 6 hrs) |
$1,000 ($50 for every 6 hrs) |
$1,000 ($50 for every 6 hrs) |
| Sport Equipment Protector | $500 | $2,000 | $4,000 |
View Pre-Ex Plan
| PLAN HIGHLIGHT | ENTRY | SAVVY | LUXURY |
|---|---|---|---|
| Medical Expenses Incurred Overseas | $200,000 | $500,000 | $1,000,000 |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Personal Accident (Accidental Death and Permanent Disablement) | |||
| Adult aged below 70 years old | $150,000 | $300,000 | $500,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $100,000 | $200,000 |
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $200,000 | $500,000 | $1,000,000 |
| Adult aged 70 years old and above | $30,000 | $50,000 | $75,000 |
| Child | $75,000 | $150,000 | $250,000 |
| Medical Expenses Incurred in Singapore | |||
| Adult aged below 70 years old | Not Covered | $7,500 | $10,000 |
| Adult aged 70 years old and above | Not Covered | $1,000 | $3,000 |
| Child | Not Covered | $2,500 | $5,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Hospital Allowance in Singapore | $500 ($50 per 24 hrs) | $1,000 ($100 per 24 hrs) | $1,500 ($100 per 24 hrs) |
| Hospital Visitation | Not Covered | $2,500 | $5,000 |
| Compassionate Visit | Not Covered | $5,000 | $7,500 |
| Child(ren) Guardian | Not Covered | $2,500 | $5,000 |
| Emergency Telephone Charges | $100 | $200 | $400 |
| Emergency Medical Evacuation | Combined limit up to $1,000,000 | Combined limit up to $1,500,000 | Combined limit up to $1,800,000 |
| Repatriation of Mortal Remains to Singapore |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Bankruptcy of Travel Agent | $1,000 | $1,000 | $3,000 |
| Travel Curtailment (including Hijacking) | $3,000 | $3,000 | $5,000 |
| Personal Effects (including laptop) | $2,000 ($250 per article, $1,000 per laptop) | $2,000 ($250 per article, $1,000 per laptop) | $3,000 ($250 per article, $1,000 per laptop) |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Loss of Travel Documents (including money) | Personal Money; $100 | Personal Money; $300 | Personal Money; $500 |
| Personal Documents; $150 |
Personal Documents; $250 |
Personal Documents; $500 |
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| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Flight Diversion | $300 ($100 per 6hrs overseas) |
$300 ($100 per 6hrs overseas) |
$500 ($100 per 6hrs overseas) |
| Flight Overbooking | $100 | $100 | $100 |
| Travel Misconnection | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Postponement | $500 | $500 | $1,000 |
| Personal Liability | $250,000 | $500,000 | $750,000 |
| Hijacking/Kidnapping and Hostage | $1,000 | $1,000 | $3,000 |
| Automatic Extension of Cover | Up to 7 days | Up to 14 days | Up to 14 days |
| Act of Terrorism Cover | |||
| Adult aged below 70 years old | $100,000 | $200,000 | $300,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Home Content Cover | Not Covered | $5,000 | $10,000 |
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $75,000 | $125,000 | $150,000 |
| Adult aged 70 years old and above | $20,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Emergency Medical Evacuation | Combined limit up to $150,000 | Combined limit up to $200,000 | Combined limit up to $250,000 |
| Repatriation of Mortal Remains to Singapore | |||
| Child Education Cover | $3,000 per child (up to $15,000) |
$3,000 per child (up to $15,000) |
$3,000 per child (up to $15,000) |
| Rental Car Excess Cover | $300 | $500 | $1,000 |
| Pet Hotel Cover | $1,000 ($50 for every 6 hrs) |
$1,000 ($50 for every 6 hrs) |
$1,000 ($50 for every 6 hrs) |
| Sport Equipment Protector | $500 | $2,000 | $4,000 |
Don’t worry, we’ll wait for you!
When does your existing Tiq Travel Insurance expire? (A guess is okay)
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Reminders will be sent at least 1 month prior to the renewal of your existing insurance policy. By submitting your details, you allow us to get in touch with the latest promotions, marketing updates and how to switch to us.
Disclaimer: We will not be held responsible if our reminder doesn’t reach you and you choose to cancel your policy with your existing insurer.
Disclaimer: We will not be held responsible if our reminder doesn’t reach you and you choose to cancel your policy with your existing insurer.
Insured but still looking?
Let us know when your policy ends and we’ll send you a reminder to switch to Tiq by Etiqa Insurance.
Set. Relax. No Regrets!
Don’t worry, we’ll wait for you!
When does your existing Tiq Travel Insurance expire? (A guess is okay)
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Reminders will be sent at least 1 month prior to the renewal of your existing insurance policy. By submitting your details, you allow us to get in touch with the latest promotions, marketing updates and how to switch to us.
Disclaimer: We will not be held responsible if our reminder doesn’t reach you and you choose to cancel your policy with your existing insurer.
Disclaimer: We will not be held responsible if our reminder doesn’t reach you and you choose to cancel your policy with your existing insurer.
Frequently Asked Questions
If you have a TiqConnect account with Etiqa, please log onto TiqConnect to submit your claims online. Otherwise, you may register for an account on our corporate website. Access can be created immediately. You may also contact our Customer Care hotline at 6887 8777 or email them at customer.service@etiqa.com.sg for further assistance.
No, your period of insurance must include your entire trip from the date of departure from Singapore to the date of arrival in Singapore.
Yes you can mix and match the plans for Married Couple and Group Plans for single trips only, provided the trip does not exceed 30 days.
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Important notes:
This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). Information is accurate as at 5 December 2023.
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