Personal Cyber Insurance - Leading digital insurance company in Singapore | TIQ Singapore

Personal Cyber Insurance

Get safety in connectivity with comprehensive cyber protection

Staying connected with loved ones, getting easy access to information and services; and using the Internet has become an integral part of our daily life. However, here’s a gentle reminder: you are vulnerable to cyber risks.

Being online exposes you to cyber threats such as data breach, privacy invasion, and cyber-attacks that imply potential asset losses. While taking due diligence for cyber security is essential, you can get safety in connectivity with Tiq’s online risk solution. Our Personal Cyber Insurance insures you and your family from cyber security breaches with coverage of up to $25,000 for a year. Stay safe online with comprehensive cyber protection and peace of mind.

Cyber Fraud

Did you know that stolen online banking details obtained in a phishing scam can be used to transfer money out of the victim’s bank account? Compromised passwords can also be used to make unauthorised online transactions, without needing a physical credit card.

Be protected against financial loss that derives from the theft of funds from your personal banking account or your personal digital wallet with an online merchant, including fraudulent online purchases and/or email scams.


Deceptive e-mails and websites can gather your personal data to conduct illegal online activities, but you’d be protected.

Stolen credit card details

If your stolen card details are used to make unauthorised online transactions, you shall be compensated.


Email and instant messaging scams, or other cyber impersonation can lead to asset loss, but we’ve got your back.

Cyber Extortion

Imagine you are surfing online, and unknowingly visited a compromised website that installed ransomware, and disabled access and control of your computer. In order to restore your desktop to working condition, you have to pay the ransom demand. This is a classic case of cyber extortion.

Cyber extortion involves threats to data compromise or computer access. If you were forced to make payment due to a cyber extortion threat, you will be compensated for the extortion payment.

In the event you encounter cyber extortion, here’s what you should do:

1. Fraudster holds your device/content ransom and demands for payment

2. Make a police report and obtain Etiqa’s agreement before making any ransom payment

3. Claim for Cyber Extortion from Etiqa

Restoration Costs

Malware attacks and hacking by a third party are common cyber acts that can compromise your digital assets, and disrupt daily life. If a virus infection resulted in corruption of personal documents, technical services would be required to locate and remove the virus, and restore the data. You shall be reimbursed for such restoration costs in the event of a cyber security breach.

In the event you have been hacked, here’s what you should do:

1. Malware infection causes your data to be lost or corrupted

2. Report to inCall Systems at 6586 7726

3. inCall Systems will make arrangements for your device to be restored

Identity Theft

Do not underestimate the power of your personal data. For example, a fraudster can use your personal information to obtain loans under your name and you may not be aware until you are contacted by the debt collection agency. The misuse of personal information can harm reputation and affect aspects of life such as your job, freedom and credit status. In the event of an identity theft, you shall be covered for expenses incurred to re-establish your reputation. Compromised passwords can also be used to make unauthorised online transactions, without needing a physical credit card.

Examples of costs incurred to restore your identity:

Legal and administrative fees

To correct official public records and consumer credit reports

Notarizing affidavits

An affirmed statement before a public notary may be required to restore your identity.

Lost wages

Lost wages due to time taken off work


Personal Cyber Insurance at a Glance

Cyber Fraud$25,000$107 (Inclusive of GST)
Cyber Extortion
Restoration Costs*
Identity Theft

*subject to deductible of $250

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Frequently Asked Questions

Who is covered under Personal Cyber Insurance?

You, your spouse and children residing with you at the address shown in the policy document are all covered under this policy.

Which devices are covered under Personal Cyber Insurance

All your home desk top computers, home routers, laptops, notebooks, tablets and mobile phones used mainly for personal purposes and belonging to you, your spouse or children residing with you.

What is not covered under Personal Cyber Insurance?
  • Insured’s trade, business or professional activities
  • Love Scams
  • Dishonest acts of the Insured
  • Physically lost or stolen credit cards
  • Ordinary wear and tear, drop in performance and deterioration of the computer system.

Brochures and Documents

Policy Wording: Personal Cyber Insurance


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Important notes:

This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. Information is accurate as at 20 July 2019.