ePROTECT maid - Leading digital insurance company in Singapore | TIQ Singapore

Do something extraordinary for your maid

You want your live-in help to be 100 per cent available. She needs you to be there for her too. It doesn't take much

Personal accident protection from $60,000 or above

Cover hospitalisation & surgical expenses

Repatriation expenses to send your maid home

Insurance that protects more than just your maid. Let us shield you from potential costs and expenses too

Wages compensation & levy reimbursement

Termination and re-hiring expenses

Medical expenses reimbursement in the unfortunate event of an abuse by your maid

Level up your plan with these optional add-ons

Security bond to Ministry of Manpower that limit your liability from S$5,000 to S$250

Issue a Letter of Guarantee to Philippines Overseas Labour Office (P.O.L.O.) on your behalf

Critical illnesses coverage from $5,000

Option to top-up hospitalisation and surgical coverage for your maid

Home cover due to fire, burglary or theft by maid


BENEFITSSum insured (S$)
Plan APlan BPlan C
Letter of Guarantee to the Ministry of Manpower Singapore$5,000$5,000$5,000
Personal Accident Benefits
Accidental Death$60,000$65,000$70,000
Permanent Disablement
Medical Expenses due to Accident or Injury$1,000$2,000$3,000
Repatriation Expenses$10,000$10,000$10,000
Hospitalisation & Surgical Expenses (Annual limit for inpatient expenses including day surgery) $15,000 Per Year$15,000 Per Year$15,000 Per Year
Wages & Levy Reimbursement (max. 30 days of Hospitalisation)Up to $30 per dayUp to $30 per dayUp to $30 per day
Recuperation Benefit (max. 30 days of Hospitalisation)Up to $10 per dayUp to $15 per dayUp to $20 per day
Alternative Maid Services (max. 30 days of Hospitalisation)Up to $10 per dayUp to $15 per dayUp to $20 per day
Termination / Re-Hiring Expenses$250$300$350
Maid's Liability$5,000$7,500$10,000
Special Grant$500$1,000$2,000
Physical Abuse by MaidUp to $5,000Up to $5,000Up to $5,000

Optional Coverage

BENEFITSSum insured (S$)
26 months14 months
Letter of Guarantee to the Philippine Overseas Labour Office in Singapore$7,000$7,000
Reimbursement of indemnity paid to insurer $5,000 (excess of $250)$5,000 (excess of $250)
Additional Hospitalisation & Surgical Expenses$5,000$5,000
Critical Illnesses$5,000$5,000
Home Cover Coverage for your home contents due to fire, burglary or theft by maid. (Valuables are capped at 10% of sum insured)Up to $5,000Up to $5,000
Up to $10,000Up to $10,000
Up to $20,000Up to $20,000
Additional Maid's Liability In the event maid causes accidental bodily injury and/or accidental damage to third party.$25,000$25,000
+ Expand All - Collapse All
Plan TypePremium Rate (S$)Premium Rate after 30% Discount (S$)
26 months
Plan A$260.96$182.67
Plan B$282.36$197.65
Plan C$314.46$220.12
14 months
Plan A$184.55$129.19
Plan B$195.25$136.68
Plan C$222.00$155.40
Optional CoveragePremium Rate (S$)*Premium Rate after 30% Discount (S$)
26 months
Letter of Guarantee to the Philippine Overseas Labour Office$65.00$45.50
Reimbursement of indemnity paid to insurer$51.50$36.05
14 months
Letter of Guarantee to the Philippine Overseas Labour Office$65.00$45.50
Reimbursement of indemnity paid to insurer$35.45$24.82

Frequently Asked Questions

Will my maid be covered when she returns to her home country for holiday?
The maid insurance cover ceases from the time she leaves Singapore and resumes upon her return provided her work permit is not cancelled.
What is the entry age of the maid insurance policy?
The applicant must be at least 21 years of age, and the maid must be at least 23 years of age on the start date of the policy.
How do I make a claim?
If you have a TiqConnect account with Etiqa, please log onto TiqConnect to submit your claims online. Otherwise, you may register for an account on our corporate website. Access can be created immediately. You may also contact our Customer Care hotline at +65 6887 8777 or email them at customer.service@etiqa.com.sg for further assistance.

Brochures and Documents


Brochure: eProtect maid

Policy Wording: ePROTECT maid


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Important notes:

This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). This advertisement has not been reviewed by the Monetary Authority of Singapore. Information is accurate as at 20 July 2019.