Step-by-Step Guide for Maid Transfer

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Guide to getting a transfer maid

Due to travel restrictions, almost no new foreign domestic helpers (FDW) are entering Singapore for employment. As such, the Ministry of Manpower (MOM) has made it easier for transfer maid to be hired among employers through the help of maid agencies. Whether you’re an employer wishing to transfer your maid, or an employer who wishes to hire a transfer maid, here’s everything you need to know about the process.

Why transfer maid?

Currently, it’s a safe and low-risk method of hiring a maid. There’s lesser disease transmission risks as they’re not coming in from another country.

Also, employer who wishes to terminate their maid contract can do so through an employment agency even if the maid doesn’t have a new employer yet. The appointed agent will find her a new employer within 14 days, after which she must be repatriated to her country if not employed.

This acts as incentive for employers as they can save on expatriation and air ticket fees. Agencies that provide such services are registered and listed on the mycaregiver.sg website set up by The Association of Employment Agencies (Singapore), making the process easy for employers.

What are the benefits of hiring a transfer maid?

#1 Lower cost for former and new employers

Former employers can save on the cost of their maid’s return air ticket while new employers don’t have to pay the expenses of bringing in a new FDW into the country such as or professional courses conducted by MOM, as the maid would already have prior work experience.

#2 Availability of work history

You can review the transfer maid’s work history, ratings and recommendations (from agency or past employers), and interview her in order to gauge her suitability.

#3 Transfer maids are experienced

Less training is required as transfer maids already have experience of working in Singapore. She would know her way around, can communicate well, be aware of the local dietary preferences and know how to use electronics and appliances.

#TiqOurWord Accidents and injuries can happen to the most experienced of us. And your maid is exposed to more risks than other people in the household. With ePROTECT maid, you get personal accident coverage from S$60,000 for your maid plus coverage for her hospitalisation and surgical expenses from S$15,000. Additional top-up options are also available for higher hospitalisation and surgical coverage. Learn more here.

How does the maid transfer process work?

Transfer maid checklist

The process of maid transfer can be facilitated by an approved maid agency. Below are important steps you should note in regards to the transfer process.

For new employer

If you want to hire a transfer maid:

  1. Ensure that the current employer has sent the maid for her 6-monthly medical examination.
  2. Get the current employer’s written consent on the transfer. You will receive the IPA letter, which will have information on the transfer date and when the new Work Permit needs to be issued by.
    (Don’t forget to get maid insurance for your helper. Recognised as the most affordable maid insurance in town, ePROTECT maid meets the medical insurance and personal accident requirements by MOM, and offers other optional upgrades. Learn more here)

*the first 2 steps need to be done at least 30 days before the maid’s Work Permit expires

  1. The declaration form attached to the IPA needs to be signed by you, the current employer and the maid.
  2. Upload the completed declaration form and print the Temporary Work Permit (TWP) via MOM e-services.
  3. Once the maid has the TWP, she can start working for you. Her previous Work Permit will be cancelled automatically.

Check the MOM official site for more information about hiring a transfer maid.

For current employers

If you want to terminate your maid’s contract and transfer her to a new employer:

  1. Ensure that your maid has gone for her latest 6-monthly medical examination.
  2. Confirm the transfer agreement by signing the declaration form in the In-Principle Approval (IPA) letter given by the new employer or agency representative.
  3. Continue paying the levy until the date of transfer. You have to do this until the maid is hired by the new employer.
  4. Once the maid is issued a new Work Permit with the new employer, her current Work Permit will be cancelled and your levy billing will stop. Don’t forget to cancel your maid insurance; refer to your policy wording to check if you can get a refund fo the unexpired period of insurance.
  5. Return the Work Permit card within 1 week of the maid transfer to MOM Work Pass Division.
  6. Your security bond will be discharged after 1 week and you will be notified on the discharged by post.

Check the MOM official site for more information about transferring your maid.

#TiqOurWord Current employers who have purchased ePROTECT maid from Tiq by Etiqa Insurance can manage your policy easily via our online customer portal, TiqConnect. No tedious paperwork, or long processes for application, claims or cancellation.

How to choose the best transfer maid?

How to choose a suitable transfer maid?

#1 Recommendations for the maid

You can read online reviews through trusted maid agencies or speak to the maid’s current employer to know more about her.

#2 Interview the transfer maid

Once you have a good candidate, you can opt to get to know her more. Do liaise with your agency on the possibility of an interview.

#3 Let her know your expectations, too

Are there any specific practice that the maid needs to follow while living in your house? How about the salary you are offering? Are there special tasks you expect her to do, such as taking care of toddlers or the elderly? These should be conveyed during the interview session.

Maid transfer and protection made easy

The process of maid transfer has been made easy by MOM for employers. Both the employer who is hiring and the one who is transferring can save on expenses while getting the services they require. With ePROTECT maid at Tiq by Etiqa Insurance, you can be further protected from unexpected expenses and liabilities as an employer. Learn more here.

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Information is accurate as at 31 Aug 2020. This policy is underwritten by Etiqa Insurance Pte. Ltd. (Company Reg. No. 201331905K). Protected up to specified limits by SDIC.

Tiq by Etiqa Insurance Pte. Ltd.

A digital insurance channel that embraces changes to provide simple and convenient protection, Tiq’s mission is to make insurance transparent and accessible, inspiring you today to be prepared for life’s surprises and inevitabilities, while empowering you to “Live Unlimited” and take control of your tomorrow.

With a shared vision to change the paradigm of insurance and reshape customer experience, Etiqa created the strong foundation for Tiq. Because life never stops changing, Etiqa never stops progressing. A licensed life and general insurance company registered in the Republic of Singapore and regulated by the Monetary Authority of Singapore, Etiqa is governed by the Insurance Act and has been providing insurance solutions since 1961. It is 69% owned by Maybank, Southeast Asia’s fourth largest banking group, with more than 22 million customers in 20 countries; and 31% owned by Ageas, an international insurance group with 33 million customers across 16 countries.

Discover the full range of Tiq online insurance plans here.

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