Customer Care
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Appointment
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Chat with us LIVE or via Chatbot TRIX
WhatsApp Service
+65 6887 8777
Customer Care Hotline
+65 6887 8777
Walk-in
Call-back
Operating hours: Mon to Fri, 8.45am to 5.30pm (Excluding Public Holidays)
What you think really matters to us. If you have a complaint, please get in touch with Etiqa’s Management Team directly at CXFeedback.MT@etiqa.com.sg
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Our Addresses & Operating Hours
Customer Care
Walk-in Services (By appointment only)
One Raffles Quay, #22-01 North Tower, Singapore 048583
Email: customer.service@etiqa.com.sg
Monday to Friday
9.00am to 5.30pm
(Excluding Public Holidays)
Main Office
One Raffles Quay, #22-01 North Tower, Singapore 048583
Monday to Friday 9.00am to 5.30pm (Excluding Public Holidays)
Claims
HDB Basic Fire Claims Only
Tel: +65 9695 1338 (Chan Ping Siew)
Tel: +65 8218 8521 (Quah Ker Leng)
Travel Claims Customer Care Centre
Tel: +65 6887 8777
Email: customer.service@etiqa.com.sg
Motor Claims
Ms Chua Puay Koon
Email: motorclaims@etiqa.com.sg
Other Classes of Claims
Ms Misslina Bte Sukamis
Email: nonmotor@etiqa.com.sg
Ms Hannah Choo
Email: nonmotor@etiqa.com.sg
Ms Ajit Kaur
Email: nonmotor@etiqa.com.sg
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