Things to know about Trip Cancellation and Trip Disruption

Trip cancellation or trip disruption

It’s been awhile since the Phase 2 safe re-opening and the General Election in Singapore. Recently, more people are allowed to return to workplace and there are further easing of the current travel restrictions.

If you are looking forward to travel in the new normal, travel insurance is a no-brainer. In addition, be fully prepared for the unexpected with understanding of trip cancellation, trip postponement and trip disruption benefits. Read on!

Things to know about trip cancellation

Planning to take off tomorrow but have to cancel due to certain medical or non-medical events? Trip cancellation comes into place in such a situation, reimbursing all or some costs, depending on one’s coverage.

“I’ve changed my mind about travelling because I don’t feel safe.”

In the new normal, this may come up frequently. Would trip cancellation protect you if you changed your mind about travelling? Well, different insurers have their own set of terms and conditions, and this is especially so with regards to cancellation claims due to COVID-19.

Read the policy wording before you purchase your travel insurance to be fully aware of what’s covered and what’s not. Most importantly, trip cancellation cover only applies for those who cancel before they depart.

Things to know about trip postponement

Female traveller pulling a luggage on a travelator in the airport

“I still want to travel, but I can’t do so right now.”

The alternative to cancelling your trip is to postpone it. However, doing so may come with certain expenses. Some insurers provide trip postponement benefit for specific events that allows the insured traveller to defer their trip until they are able to do so without incurring extra costs.

Like the trip cancellation benefit, trip postponement benefit only applies for those who postpone before they depart.

#TiqOurWord Postponing your trip? You can make changes to your Tiq Travel Insurance policy (via your TiqConnect account) if the duration and destination remains the same. Otherwise, please contact Customer Care for assistance. Learn more about our travel protection here.

Things to know about trip disruption

Bad weather at the beach

Imagine encountering a level 10 typhoon upon reaching your destination. You’re unable to proceed with your tour. That’s where trip disruption comes in handy.

Also known as trip interruption or trip curtailment, trip disruption covers unexpected events during your trip that ‘force’ you to shorten your trip and return home early.

In the new normal, there are more uncertainties than ever. Aside from intermittent lockdowns that have become a reality, civil unrests and even bad weather could disrupt your trip.

Trip disruption coverage kicks in only after you have left home and if an insured event happens during your trip. As usual, different travel insurance have their own sets of terms, so read the policy wording.

Ready to travel in the new normal?

Travel restrictions are still in place in Singapore, but it’s not impossible to travel. If you have made up your mind to travel, stay aware of the latest measures such as the serving of 14-day Stay Home Notice and COVID-19 testing for all incoming travellers except those who were in countries or places that currently has established special travel arrangements with Singapore.

Before you go, it’s best that you know about travel insurance in the new normal and here’re some useful tips for safe air travel from fellow travellers. Be safe wherever you go!


Tiq Travel Insurance on Seedly Reviews

Information is accurate as at 8 October 2020. This policy is underwritten by Etiqa Insurance Pte. Ltd. (Company Reg. No. 201331905K). Protected up to specified limits by SDIC.

Tiq by Etiqa Insurance Pte. Ltd.

A digital insurance channel that embraces changes to provide simple and convenient protection, Tiq’s mission is to make insurance transparent and accessible, inspiring you today to be prepared for life’s surprises and inevitabilities, while empowering you to “Live Unlimited” and take control of your tomorrow.

With a shared vision to change the paradigm of insurance and reshape customer experience, Etiqa created the strong foundation for Tiq. Because life never stops changing, Etiqa never stops progressing. A licensed life and general insurance company registered in the Republic of Singapore and regulated by the Monetary Authority of Singapore, Etiqa is governed by the Insurance Act and has been providing insurance solutions since 1961. It is 69% owned by Maybank, Southeast Asia’s fourth largest banking group, with more than 22 million customers in 20 countries; and 31% owned by Ageas, an international insurance group with 33 million customers across 16 countries.

Discover the full range of Tiq online insurance plans here.



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