Where To Go When It’s Safe To Travel?
August 3, 2020
We're taking a break from travel and you should too!
In case you’ve missed the major news, all non-essential travel should be avoided. That means we’re all stuck together in Singapore.
Tiq will stop the sale of our travel insurance for the time being. BUT here’s how we make the best of our situation: ePROTECT safety protects you and your loved ones from unexpected accidents, and comes free with COVID-19 and Dengue Fever Cover.
Don’t say we never share! Learn More
As the Hong Kong riots are currently considered a known event, there will be no coverage for Travel Delay/ Postponement, Flight Diversion and Trip Cancellation for travelers going to Hong Kong. Please exercise caution if you are travelling there.
COVID-19 OutbreakIn view of the WHO declaring COVID-19 as a pandemic on 11 March 2020, any claims arising from the coronavirus disease (COVID-19) will not be covered, unless your policy was issued prior to 31 January 2020, 0001 hours.
- The World Health Organisation (WHO) declared on 30 Jan 2020 that the coronavirus epidemic in China now constitutes a public health emergency of international concern. We are treating this Event as known and foreseen, effective 31 January 2020. As such, any claims arising globally from this Event will not be covered unless your policy was issued prior to 31 January 2020, 0001 hours.Notwithstanding the above, Etiqa Singapore will honour claims related to / caused by this Event, subject to the terms and conditions of your policy, if your policy was issued before:
- 22 January 2020, 0001 hours for Insured(s) travelling to Wuhan
- 27 January 2020, 0001 hours for Insured(s) travelling to the rest of Mainland China (excluding Hong Kong, Macau & Taiwan)
As the situation develops, cover to the other areas are subject to change.
For more information, please refer to this official notice.
Why Tiq Travel Insurance?
 | Get paid upon a 3-hour flight delay, even without submitting a claim |
 | Instant claims encashment via PayNow |
 | 24-hours worldwide emergency travel support |
 | Coverage for pre-existing medical conditions [Learn More] |
Travel delay?
No sweat with automated flight delay benefit!
| 1 | ||
 | Input your flight details when purchasing |
Input your flight details when purchasing
| 2 | ||
 | Get paid upon a 3-hour flight delay, even without a submitting claim |
Get paid upon a 3-hour flight delay, even without a submitting claim
| 3 | ||
 | Receive payout in your eWallet Encash via PayNow |
Receive payout in your eWallet and encash via PayNow
Watch this to learn more!
What are Pre-Existing Medical Conditions?
If you have a medical illness or injury before your trip, it may be considered as a pre-existing medical condition. Please note that most travel insurers do not cover claims resulting from pre-existing medical conditions while you're overseas. Thankfully, we do.
Our Pre-Ex plans provide comprehensive coverage that includes the high costs of overseas medical and hospitalisation expenses as well as emergency medical evacuation if you are unwell during your trip due to your pre-existing medical conditions.
Example of pre-existing medical conditions
All types of pre-existing medical conditions from eczema to asthma or heart conditions are covered as long as your illness is stable and under control. For more information on the coverage, please refer to policy document. |  |  |
| Diabetes | Stroke | Asthma |
 |  |  |
| Sleep Apnea | Cancer | Epilepsy |
Non Pre-Ex Plans
| PLAN HIGHLIGHT | ENTRY | SAVVY | LUXURY |
|---|---|---|---|
| Medical Expenses Incurred Overseas | $200,000 | $500,000 | $1,000,000 |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Personal Accident (Accidental Death and Permanent Disablement) | |||
| Adult aged below 70 years old | $150,000 | $300,000 | $500,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $100,000 | $200,000 |
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $200,000 | $500,000 | $1,000,000 |
| Adult aged 70 years old and above | $30,000 | $50,000 | $75,000 |
| Child | $75,000 | $150,000 | $250,000 |
| Medical Expenses Incurred in Singapore | |||
| Adult aged below 70 years old | Not Covered | $7,500 | $10,000 |
| Adult aged 70 years old and above | Not Covered | $1,000 | $3,000 |
| Child | Not Covered | $2,500 | $5,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Hospital Allowance in Singapore | $500 ($50 per 24 hrs) | $1,000 ($100 per 24 hrs) | $1,500 ($100 per 24 hrs) |
| Hospital Visitation | Not Covered | $2,500 | $5,000 |
| Compassionate Visit | Not Covered | $5,000 | $7,500 |
| Child(ren) Guardian | Not Covered | $2,500 | $5,000 |
| Emergency Telephone Charges | $100 | $200 | $400 |
| Emergency Medical Evacuation | Combined limit up to $1,000,000 | Combined limit up to $1,500,000 | Combined limit up to $1,800,000 |
| Repatriation Of Mortal Remains to Singapore |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Bankruptcy of Travel Agent | $1,000 | $1,000 | $3,000 |
| Travel Curtailment (including Hijacking) | $3,000 | $3,000 | $5,000 |
| Personal Effects (including laptop) | $2,000 ($250 per article, $1,000 per laptop) | $2,000 ($250 per article, $1,000 per laptop) | $3,000 ($250 per article, $1,000 per laptop) |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Loss of Travel Documents (including money) | Personal Money; $100 | Personal Money; $300 | Personal Money; $500 |
| Personal Documents; $150 | Personal Documents; $250 | Personal Documents; $500 | |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Flight Diversion | $300 ($100 per 6hrs overseas) | $300 ($100 per 6hrs overseas) | $500 ($100 per 6hrs overseas) |
| Flight Overbooking | $100 | $100 | $100 |
| Travel Misconnection | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Postponement | $500 | $500 | $1,000 |
| Personal Liability | $250,000 | $500,000 | $750,000 |
| Hijacking/Kidnapping and Hostage | $1,000 | $1,000 | $3,000 |
| Automatic Extension of Cover | Up to 7 days | Up to 14 days | Up to 14 days |
| Act of Terrorism Cover | |||
| Adult aged below 70 years old | $100,000 | $200,000 | $300,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Home Content Cover | Not Covered | $5,000 | $10,000 |
| Child Education Cover | $3,000 per child (up to $15,000) | $3,000 per child (up to $15,000) | $3,000 per child (up to $15,000) |
| Rental Car Excess Cover | $300 | $500 | $1,000 |
| Pet Hotel Cover | $1,000 ($50 for every 6 hrs) | $1,000 ($50 for every 6 hrs) | $1,000 ($50 for every 6 hrs) |
| Sport Equipment Protector | $500 | $2,000 | $4,000 |
View Pre-Ex Plan
| PLAN HIGHLIGHT | ENTRY | SAVVY | LUXURY |
|---|---|---|---|
| Medical Expenses Incurred Overseas | $200,000 | $500,000 | $1,000,000 |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Personal Accident (Accidental Death and Permanent Disablement) | |||
| Adult aged below 70 years old | $150,000 | $300,000 | $500,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $100,000 | $200,000 |
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $200,000 | $500,000 | $1,000,000 |
| Adult aged 70 years old and above | $30,000 | $50,000 | $75,000 |
| Child | $75,000 | $150,000 | $250,000 |
| Medical Expenses Incurred in Singapore | |||
| Adult aged below 70 years old | Not Covered | $7,500 | $10,000 |
| Adult aged 70 years old and above | Not Covered | $1,000 | $3,000 |
| Child | Not Covered | $2,500 | $5,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Hospital Allowance in Singapore | $500 ($50 per 24 hrs) | $1,000 ($100 per 24 hrs) | $1,500 ($100 per 24 hrs) |
| Hospital Visitation | Not Covered | $2,500 | $5,000 |
| Compassionate Visit | Not Covered | $5,000 | $7,500 |
| Child(ren) Guardian | Not Covered | $2,500 | $5,000 |
| Emergency Telephone Charges | $100 | $200 | $400 |
| Emergency Medical Evacuation | Combined limit up to $1,000,000 | Combined limit up to $1,500,000 | Combined limit up to $1,800,000 |
| Repatriation of Mortal Remains to Singapore |
| Trip Cancellation and Loss of Deposit | $5,000 | $5,000 | $10,000 |
| Bankruptcy of Travel Agent | $1,000 | $1,000 | $3,000 |
| Travel Curtailment (including Hijacking) | $3,000 | $3,000 | $5,000 |
| Personal Effects (including laptop) | $2,000 ($250 per article, $1,000 per laptop) | $2,000 ($250 per article, $1,000 per laptop) | $3,000 ($250 per article, $1,000 per laptop) |
| Baggage Delay | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Loss of Travel Documents (including money) | Personal Money; $100 | Personal Money; $300 | Personal Money; $500 |
| Personal Documents; $150 | Personal Documents; $250 | Personal Documents; $500 | |
| Travel Delay | $300 ($50 per 3hrs) | $300 ($50 per 3hrs) | $500 ($50 per 3hrs) |
| Flight Diversion | $300 ($100 per 6hrs overseas) | $300 ($100 per 6hrs overseas) | $500 ($100 per 6hrs overseas) |
| Flight Overbooking | $100 | $100 | $100 |
| Travel Misconnection | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) | $200 ($100 per 6hrs) |
| Travel Postponement | $500 | $500 | $1,000 |
| Personal Liability | $250,000 | $500,000 | $750,000 |
| Hijacking/Kidnapping and Hostage | $1,000 | $1,000 | $3,000 |
| Automatic Extension of Cover | Up to 7 days | Up to 14 days | Up to 14 days |
| Act of Terrorism Cover | |||
| Adult aged below 70 years old | $100,000 | $200,000 | $300,000 |
| Adult aged 70 years old and above | $30,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Home Content Cover | Not Covered | $5,000 | $10,000 |
| Medical Expenses Incurred Overseas | |||
| Adult aged below 70 years old | $75,000 | $125,000 | $150,000 |
| Adult aged 70 years old and above | $20,000 | $40,000 | $50,000 |
| Child | $50,000 | $75,000 | $100,000 |
| Overseas Hospital Income | $5,000 ($200 per 24 hrs) | $10,000 ($200 per 24 hrs) | $20,000 ($200 per 24 hrs) |
| Emergency Medical Evacuation | Combined limit up to $150,000 | Combined limit up to $200,000 | Combined limit up to $250,000 |
| Repatriation of Mortal Remains to Singapore | |||
| Child Education Cover | $3,000 per child (up to $15,000) | $3,000 per child (up to $15,000) | $3,000 per child (up to $15,000) |
| Rental Car Excess Cover | $300 | $500 | $1,000 |
| Pet Hotel Cover | $1,000 ($50 for every 6 hrs) | $1,000 ($50 for every 6 hrs) | $1,000 ($50 for every 6 hrs) |
| Sport Equipment Protector | $500 | $2,000 | $4,000 |
Is your annual travel insurance expiring?
Frequently Asked Questions
If you have a TiqConnect account with Etiqa, please log onto TiqConnect to submit your claims online. Otherwise, you may register for an account on our corporate website. Access can be created immediately. You may also contact our Customer Care hotline at 6887 8777 or email them at customer.service@etiqa.com.sg for further assistance.
No, your period of insurance must include your entire trip from the date of departure from Singapore to the date of arrival in Singapore.
Yes you can mix and match the plans for Married Couple and Group Plans for single trips only, provided the trip does not exceed 30 days.
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Important notes:
This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). Information is accurate as at 20 July 2019.
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