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Tiq Travel Insurance

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We're taking a break from travel and you should too!

In case you’ve missed the major news, all non-essential travel should be avoided. That means we’re all stuck together in Singapore.

Tiq will stop the sale of our travel insurance for the time being. BUT here’s how we make the best of our situation: ePROTECT safety protects you and your loved ones from unexpected accidents, and comes free with COVID-19 and Dengue Fever Cover.

Don’t say we never share! Learn More

As the Hong Kong riots are currently considered a known event, there will be no coverage for Travel Delay/ Postponement, Flight Diversion and Trip Cancellation for travelers going to Hong Kong. Please exercise caution if you are travelling there.

COVID-19 Outbreak

In view of the WHO declaring COVID-19 as a pandemic on 11 March 2020, any claims arising from the coronavirus disease (COVID-19) will not be covered, unless your policy was issued prior to 31 January 2020, 0001 hours.

  • The World Health Organisation (WHO) declared on 30 Jan 2020 that the coronavirus epidemic in China now constitutes a public health emergency of international concern. We are treating this Event as known and foreseen, effective 31 January 2020. As such, any claims arising globally from this Event will not be covered unless your policy was issued prior to 31 January 2020, 0001 hours.Notwithstanding the above, Etiqa Singapore will honour claims related to / caused by this Event, subject to the terms and conditions of your policy, if your policy was issued before:
    • 22 January 2020, 0001 hours for Insured(s) travelling to Wuhan
    • 27 January 2020, 0001 hours for Insured(s) travelling to the rest of Mainland China (excluding Hong Kong, Macau & Taiwan)

As the situation develops, cover to the other areas are subject to change.

For more information, please refer to this official notice.

Why Tiq Travel Insurance?

Get paid upon a 3-hour flight delay, even without submitting a claim
Instant claims encashment via PayNow
24-hours worldwide emergency travel support
Coverage for pre-existing medical conditions
[Learn More]

Travel delay?
No sweat with automated flight delay benefit!

1

Input your flight details when purchasing

Input your flight details when purchasing

2

Get paid upon a 3-hour flight delay, even without a submitting claim

Get paid upon a 3-hour flight delay, even without a submitting claim

3

Receive payout in your eWallet Encash via PayNow

Receive payout in your eWallet and encash via PayNow

Watch this to learn more!

What are Pre-Existing Medical Conditions?

If you have a medical illness or injury before your trip, it may be considered as a pre-existing medical condition. Please note that most travel insurers do not cover claims resulting from pre-existing medical conditions while you're overseas. Thankfully, we do.

Our Pre-Ex plans provide comprehensive coverage that includes the high costs of overseas medical and hospitalisation expenses as well as emergency medical evacuation if you are unwell during your trip due to your pre-existing medical conditions.
 
Example of pre-existing medical conditions
All types of pre-existing medical conditions from eczema to asthma or heart conditions are covered as long as your illness is stable and under control. For more information on the coverage, please refer to policy document.
DiabetesStrokeAsthma
Sleep ApneaCancerEpilepsy

Non Pre-Ex Plans

PLAN HIGHLIGHTENTRYSAVVYLUXURY
Medical Expenses Incurred Overseas$200,000$500,000$1,000,000
Trip Cancellation and Loss of Deposit$5,000$5,000$10,000
Baggage Delay$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Travel Delay$300 ($50 per 3hrs)$300 ($50 per 3hrs)$500 ($50 per 3hrs)
Personal Accident (Accidental Death and Permanent Disablement)
Adult aged below 70 years old$150,000$300,000$500,000
Adult aged 70 years old and above$30,000$40,000$50,000
Child$50,000$100,000$200,000
Medical Expenses Incurred Overseas
Adult aged below 70 years old$200,000$500,000$1,000,000
Adult aged 70 years old and above$30,000$50,000$75,000
Child$75,000$150,000$250,000
Medical Expenses Incurred in Singapore
Adult aged below 70 years oldNot Covered$7,500$10,000
Adult aged 70 years old and aboveNot Covered$1,000$3,000
ChildNot Covered$2,500$5,000
Overseas Hospital Income$5,000 ($200 per 24 hrs)$10,000 ($200 per 24 hrs)$20,000 ($200 per 24 hrs)
Hospital Allowance in Singapore$500 ($50 per 24 hrs)$1,000 ($100 per 24 hrs)$1,500 ($100 per 24 hrs)
Hospital VisitationNot Covered$2,500$5,000
Compassionate VisitNot Covered$5,000$7,500
Child(ren) GuardianNot Covered$2,500$5,000
Emergency Telephone Charges$100$200$400
Emergency Medical EvacuationCombined limit up to $1,000,000Combined limit up to $1,500,000Combined limit up to $1,800,000
Repatriation Of Mortal Remains to Singapore
Trip Cancellation and Loss of Deposit$5,000$5,000$10,000
Bankruptcy of Travel Agent$1,000$1,000$3,000
Travel Curtailment (including Hijacking)$3,000$3,000$5,000
Personal Effects (including laptop)$2,000 ($250 per article, $1,000 per laptop)$2,000 ($250 per article, $1,000 per laptop)$3,000 ($250 per article, $1,000 per laptop)
Baggage Delay$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Loss of Travel Documents (including money)Personal Money; $100Personal Money; $300Personal Money; $500
Personal Documents;
$150
Personal Documents;
$250
Personal Documents;
$500
Travel Delay$300 ($50 per 3hrs)$300 ($50 per 3hrs)$500 ($50 per 3hrs)
Flight Diversion$300
($100 per 6hrs overseas)
$300
($100 per 6hrs overseas)
$500
($100 per 6hrs overseas)
Flight Overbooking$100$100$100
Travel Misconnection$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Travel Postponement$500$500$1,000
Personal Liability$250,000$500,000$750,000
Hijacking/Kidnapping and Hostage$1,000$1,000$3,000
Automatic Extension of CoverUp to 7 daysUp to 14 daysUp to 14 days
Act of Terrorism Cover
Adult aged below 70 years old$100,000$200,000$300,000
Adult aged 70 years old and above$30,000$40,000$50,000
Child$50,000$75,000$100,000
Home Content CoverNot Covered$5,000$10,000
Child Education Cover$3,000 per child
(up to $15,000)
$3,000 per child
(up to $15,000)
$3,000 per child
(up to $15,000)
Rental Car Excess Cover$300$500$1,000
Pet Hotel Cover$1,000
($50 for every 6 hrs)
$1,000
($50 for every 6 hrs)
$1,000
($50 for every 6 hrs)
Sport Equipment Protector$500$2,000$4,000

View Pre-Ex Plan

PLAN HIGHLIGHTENTRYSAVVYLUXURY
Medical Expenses Incurred Overseas$200,000$500,000$1,000,000
Trip Cancellation and Loss of Deposit$5,000$5,000$10,000
Baggage Delay$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Travel Delay$300 ($50 per 3hrs)$300 ($50 per 3hrs)$500 ($50 per 3hrs)
Personal Accident (Accidental Death and Permanent Disablement)
Adult aged below 70 years old$150,000$300,000$500,000
Adult aged 70 years old and above$30,000$40,000$50,000
Child$50,000$100,000$200,000
Medical Expenses Incurred Overseas
Adult aged below 70 years old$200,000$500,000$1,000,000
Adult aged 70 years old and above$30,000$50,000$75,000
Child$75,000$150,000$250,000
Medical Expenses Incurred in Singapore
Adult aged below 70 years oldNot Covered$7,500$10,000
Adult aged 70 years old and aboveNot Covered$1,000$3,000
ChildNot Covered$2,500$5,000
Overseas Hospital Income$5,000 ($200 per 24 hrs)$10,000 ($200 per 24 hrs)$20,000 ($200 per 24 hrs)
Hospital Allowance in Singapore$500 ($50 per 24 hrs)$1,000 ($100 per 24 hrs)$1,500 ($100 per 24 hrs)
Hospital VisitationNot Covered$2,500$5,000
Compassionate VisitNot Covered$5,000$7,500
Child(ren) GuardianNot Covered$2,500$5,000
Emergency Telephone Charges$100$200$400
Emergency Medical EvacuationCombined limit up to $1,000,000Combined limit up to $1,500,000Combined limit up to $1,800,000
Repatriation of Mortal Remains to Singapore
Trip Cancellation and Loss of Deposit$5,000$5,000$10,000
Bankruptcy of Travel Agent$1,000$1,000$3,000
Travel Curtailment (including Hijacking)$3,000$3,000$5,000
Personal Effects (including laptop)$2,000 ($250 per article, $1,000 per laptop)$2,000 ($250 per article, $1,000 per laptop)$3,000 ($250 per article, $1,000 per laptop)
Baggage Delay$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Loss of Travel Documents (including money)Personal Money; $100Personal Money; $300Personal Money; $500
Personal Documents;
$150
Personal Documents;
$250
Personal Documents;
$500
Travel Delay$300 ($50 per 3hrs)$300 ($50 per 3hrs)$500 ($50 per 3hrs)
Flight Diversion$300
($100 per 6hrs overseas)
$300
($100 per 6hrs overseas)
$500
($100 per 6hrs overseas)
Flight Overbooking$100$100$100
Travel Misconnection$200 ($100 per 6hrs)$200 ($100 per 6hrs)$200 ($100 per 6hrs)
Travel Postponement$500$500$1,000
Personal Liability$250,000$500,000$750,000
Hijacking/Kidnapping and Hostage$1,000$1,000$3,000
Automatic Extension of CoverUp to 7 daysUp to 14 daysUp to 14 days
Act of Terrorism Cover
Adult aged below 70 years old$100,000$200,000$300,000
Adult aged 70 years old and above$30,000$40,000$50,000
Child$50,000$75,000$100,000
Home Content CoverNot Covered$5,000$10,000
Medical Expenses Incurred Overseas
Adult aged below 70 years old$75,000$125,000$150,000
Adult aged 70 years old and above$20,000$40,000$50,000
Child$50,000$75,000$100,000
Overseas Hospital Income$5,000 ($200 per 24 hrs)$10,000 ($200 per 24 hrs)$20,000 ($200 per 24 hrs)
Emergency Medical EvacuationCombined limit up to $150,000Combined limit up to $200,000Combined limit up to $250,000
Repatriation of Mortal Remains to Singapore
Child Education Cover$3,000 per child
(up to $15,000)
$3,000 per child
(up to $15,000)
$3,000 per child
(up to $15,000)
Rental Car Excess Cover$300$500$1,000
Pet Hotel Cover$1,000
($50 for every 6 hrs)
$1,000
($50 for every 6 hrs)
$1,000
($50 for every 6 hrs)
Sport Equipment Protector$500$2,000$4,000

Is your Tiq Travel Insurance expiring?

Renew Insurance Reminder

Disclaimer: If the renewal reminders do not reach you, or for any other reasons, resulting in any potential policy lapses, Tiq by Etiqa Insurance shall not be held responsible or liable in any manner.

Frequently Asked Questions

If you have a TiqConnect account with Etiqa, please log onto TiqConnect to submit your claims online. Otherwise, you may register for an account on our corporate website. Access can be created immediately. You may also contact our Customer Care hotline at 6887 8777 or email them at customer.service@etiqa.com.sg for further assistance.

No, your period of insurance must include your entire trip from the date of departure from Singapore to the date of arrival in Singapore.

Yes you can mix and match the plans for Married Couple and Group Plans for single trips only, provided the trip does not exceed 30 days.

Information You Might Find Useful

Policy Wording: Tiq Travel Insurance

Important notes:

This policy is underwritten by Etiqa Insurance Pte. Ltd. This content is for reference only and is not a contract of insurance. Full details of the policy terms and conditions can be found in the policy contract. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). Information is accurate as at 20 July 2019.

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