To enhance your experience with us, we’ll be performing maintenance on 17
November 2024 from 1:00 AM to 2:00 PM. During this period, the Etiqa
Corporate and Tiq websites will be temporarily unavailable. Thank you for
your understanding.
If you have any queries, please contact our Customer Care Hotline or
WhatsApp Service at +65 6887 8777 on 18 November 2024, 8:30am onwards.
Early Closure Notice: Please note that our
Customer Care services will close early at 1:00 PM on
24 December 2025 and 31 December 2025 during the festive
period. Normal operating hours will resume on 26 December 2025 and
2 January 2026. We wish everyone a warm and joyful festive season. Early Closure Notice: Please note that our
Customer Care services will close early at 1:00 PM on
16 February 2026 during the festive period. Normal operating hours
will resume on 19 February 2026. We wish everyone a Happy Lunar New
Year.
Notice: Walk-In Service Operating Hours. Please note that our Walk-In
service on Tuesday, 25 February 2026, will commence at 11:00am due to
our Chinese New Year celebration. We apologise for any inconvenience caused
and thank you for your understanding.
Online Services will be unavailable during scheduled maintenance on
6 September 2026, 12:00hr - 06:00hr. Sorry for any
inconvenience caused.
To serve you better, our credit/debit card payment portal is undergoing
scheduled maintenance and will not be available from 03:00 to 03:30hr on 7
September 2025.
Apologies for any inconvenience caused.
Security alert: Stay vigilant at all times and beware of phishing attacks.
For more information, please click
here.
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Your trust means a lot to us.
As a token of our gratitude for choosing Tiq for your life protection, your next movie night is on us!
How to redeem your pair of Golden Village movie Tickets
Step 1
Enter your details from the invitation email.
Please ensure
your details match those in the invitation email to qualify.
Deadline for
submission is 17 May 2026.
Step 2
Receive your tickets
A redemption email with instructions on how to redeem the movie tickets will be sent to your registered email address by 29 May 2026.
How to redeem your pair of Golden Village movie Tickets
Step 1
Enter your details from the invitation email.
Please ensure
your details match those in the invitation email to qualify. Deadline for
submission is 17 May 2026.
Step 2
Receive your tickets
A redemption email with instructions on how to redeem the movie tickets will be sent to your registered email address by 29 May 2026.
Valid for selected Tiq customers only. Limited to one redemption per customer.